About the Company

Support and Service

We are a group of vacuum technology professionals who are passionate about new technologies. Every member of the company confidently offers total support, from specification determination and design, to delivery, maintenance, and beyond.

Working to build trusted products

As vacuum process technology professionals, we provide our customers with high-quality equipment.

Flexible support of customer needs

Our company name is taken from the Japanese word "tokki", an abbreviation for the Japanese word "tokushu kikai", which means specialized equipment. We are able meet and accommodate all kinds of new requirements that our customers may have.

Quality Management that covers all the bases

In May 2004, Canon Tokki was awarded ISO 9001 certification, an international quality management standard. The production and technical employees at our factories conduct thorough quality management.

 

Support System

We provide high-quality support to ensure the stable operation of our equipment after delivery, including system maintenance, technical support, and services.

Support system in your region

In order to maintain a high level of quality after equipment is delivered, we have opened service stations in each region of the nation, building an excellent support system. In addition to rapid responses by professional staff members to any problems that might occur, we also provide thorough support when regular inspections or repairs are required.

Contact Us

Please use the contact information below or the Contact Us form to send us your support related inquiries.
Please note that the time required for us to send a response will depend on the details of your inquiry.

Canon Tokki Corporation Customer Support Promotion Division
Shinkocho 10-1, Mitsuke-shi, Niigata-ken 954-0076
Telephone: +81-258-61-4729 / Fax: +81-258-61-5986
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